Terms of Use — WellRaven
Last updated: October 2025
These Terms of Use govern your access to and purchase of subscription features within the WellRaven mobile application (the “App”), owned and operated by ZouthFla IT Services LLC (“ZouthFla,” “we,” “our,” or “us”). By subscribing or purchasing through the App, you agree to these Terms.
1. Subscriptions and Billing
- WellRaven offers optional paid subscriptions that unlock premium content and features.
- Payment will be charged to your Apple ID or Google Play account at the time of purchase.
- Your subscription automatically renews unless you cancel at least 24 hours before the renewal date.
- Renewal charges will be applied to your account within 24 hours before the current period ends.
- You can manage or cancel your subscription at any time through your App Store or Google Play account settings.
2. Free Trials
If a free trial is offered, it will convert automatically to a paid subscription at the end of the trial period unless canceled before expiration. Unused portions of free trials are forfeited upon purchase of a subscription.
3. Refunds
All subscription payments are processed by Apple or Google. Refunds must be requested directly through the respective platform:
- Apple users: reportaproblem.apple.com
- Google Play users: play.google.com → Order History → Request Refund
ZouthFla IT Services LLC cannot issue direct refunds for purchases made through third-party platforms.
4. License and Use
Your subscription grants you a personal, non-transferable, limited license to access premium content and features in WellRaven. You agree not to share, resell, or distribute subscription content or access credentials.
5. Termination
ZouthFla reserves the right to suspend or terminate your subscription or access if you breach these Terms or misuse the App.
6. Modifications
We may update these Terms periodically to reflect new features, billing rules, or legal requirements. Updates will be posted on our website with a new “Last updated” date.
7. Contact
For billing or subscription support, contact:
📧 billing@wellraven.com
📍 ZouthFla IT Services LLC, Doral, Florida, USA